Our Three Roles

People often ask us what “The Powers Team” will do for them during their transaction.  Our clients would probably agree that we employ some of the best tools in the industry, however it’s not about lockboxes, it’s not signs, it’s not websites and it’s not 800 services.  Those are all commodities and tools that we use.  Looking at the bigger picture, there are three main roles that we play:

The first one is:  I am a consultant.  As a consultant, I will ask profound and insightful questions and maybe you’ll notice these are the type of questions that the typical real estate agent might not ever take the risk in asking their clients.  Discovering what’s really important to a customer is really important to us.  It’s critical that I lead our clients through a process of clarifying their values because when their values are clear, the decisions are much better, and also much easier.

After listening carefully to the answers, I craft a very specific strategic plan to make sure that our clients are able to have their ideal scenario come true.  At any point during our conversation, if I cannot help someone, or if I don’t think I’m the right person to help them, I will let them know immediately.

The second role I play is:  I am a negotiator.  Money is a very emotional issue and to represent yourself is like performing surgery on yourself.  You’d never do that, would you?

Imagine what it would be like to have a person who deals with your money and all the critical issues around each situation.  I fiercely protect the interests of our clients just like they were our own interests.  I’ll articulate the strengths and the weaknesses of the suggestions that everyone proposes.  I will recognize when it’s appropriate to resist the objections of others and I will remain 100% committed to the course of action.

My third role is: I oversee all the transactional details.  Every transaction has 100 to 150 phone calls, each one of them loaded with critical details and, as you can imagine, every ‘i’ must be dotted, every ‘t’ must be crossed because there are in excess of four hundred pieces of paper requiring upwards to 76 signatures and initials.  There could be 50 or more people (e.g. buyers, sellers, home inspectors, real estate brokers, lawyers, appraisers, mortgage brokers, etc.) involved in the eight different stages of buying or selling a home.  Making a small mistake could be very costly.

So, those are my roles and I play: the role of consultant, negotiator and the person who oversees all the transactional details.

Because most of our business comes from referrals, we understand and believe in the importance of being GREAT in all three areas, which leads to a lot of happy clients.

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