According to reports, con artists have visited customers in person, posted flyers, and used social media and texting to send messages claiming that President Obama will provide a credit or directly pay utility bills. The scammers ask for social security numbers, then provide victims with a fraudulent bank routing number with which to pay their bills. The routing number is fraudulent and no payments will be applied to LADWP customer bills.
Customers should not provide strangers with any personal information. All LADWP employees carry an ID badge and do not enter customer homes, or collect information or money from customers for bill payment in person, or over the phone, without prior written notification from LADWP.
Customers who believe they have been victimized by this scam should call 1-800 DIAL DWP.